Respect: Treating clients with dignity and respect : This means being considerate of their needs, preferences, and cultural background, and providing services that are appropriate for them.

Empathy: Showing empathy is key to building trust and a positive relationship. It involves being sensitive to their emotions, understanding their challenges, and providing support that is tailored to their individual needs.

Accountability: As a NDIS provider, we are responsible for delivering services that meet the standards set by the scheme. Being accountable means taking ownership of our actions and ensuring that we are delivering high-quality services that meet our clients expectations.

Collaboration: Working collaboratively with our clients, their families, and other service providers is critical for achieving the best outcomes. Collaboration involves sharing information, working towards common goals, and maintaining open lines of communication.

Continuous improvement: As a NDIS provider, we are always looking for ways to improve our services and processes. This involves seeking feedback from clients, monitoring our performance, and actively seeking out new information and best practices.